Please email [email protected] for updated terms
Introduction:
Clinical Excellence Online (CEO) is a private membership service provided by WiredOn.ltd. WiredOn.ltd (WiredOn.ltd or We, Our, or Us) owns and operates the websites at www.wiredondevelopment.com and utilises https://app.membership.io, https://wiredon.upcoach.com, https://www.signwell.com, https://sendfox.com and https://airtable.com (Sites). The Sites provide the opportunity to access a range of professional development tools, educational resources and opportunities for connectivity for physiotherapists and occupational therapists.
These terms and conditions (Terms and Conditions) together with the Privacy Statement, govern the use of the Sites. By accessing and using any of the Sites, users agree to be bound by these Terms and Conditions as amended by us from time to time. Users who do not wish to be bound by any of these Terms and Conditions should not use the Sites.
WiredOn.ltd may change these Terms and Conditions at any time without notice. Users agree to check these Terms and Conditions for changes from time to time- continued use of any Site will be deemed as acceptance of any changes to these Terms and Conditions.
Subscriptions
WiredOn.ltd offers subscriptions services for active paediatric physiotherapists (or physical therapists, as they are called in some countries) and occupational therapists to stay connected and informed. The subscriptions allow subscribers to access resources on the Sites and benefits that are not available to casual users of the Sites. These terms and conditions relate to CEO Membership which is one of the subscription services offered by WiredOn.ltd.
Applications for Subscriptions
The Subscriptions are only available to practicing physiotherapists and occupational therapists (or equivalent practitioners e.g. physical therapists) (Practitioners) who are fully registered with a regulatory authority in accordance with the laws of jurisdiction within which they practice. Limited exceptions are available by application for retired Practitioners who are not currently registered, and for Practitioners operating in jurisdictions without a formal registration body. Subscriptions are not open to those under investigation or undergoing disciplinary proceedings, even if currently registered.
Applications for Subscriptions will be assessed by WiredOn.ltd on a case-by-case basis and we reserve the absolute right to accept or reject applications at our discretion. Applications which do not meet the requirements above, or where the necessary information and documents are not received by the required time, will be refused. Applicants will be notified by emails about whether their application has been accepted or rejected. Subscriber access will be granted once an application is accepted.
Accounts
Subscribers will be required to create an account by entering a login name, password and certain other information (Account). Access to an account is restricted to the relevant subscriber and must not be shared. Subscribers are responsible for the security of their login details and for all activity that occurs on or through their Account (whether authorised by them or not) and must not disclose or transfer their Account password to anyone, or create more than one Account. If subscribers believe that their Account has been breached or used without authorisation they must immediately notify WiredOn.ltd, change their password and comply with all obligations relating to a privacy breach as set out in the Privacy Statement.
Subscribers must comply with all applicable professional, ethical, legal and other relevant obligations in their use and access of the Sites and any Content (defined below). Subscribers agree that all information they provide to us via the Sites, including when applying for a Subscription, setting up an Account and subsequently, is current, accurate and complete.
Subscribers must notify WiredOn.ltd if their submitted information or circumstances change, including if they become subject to a criminal charge, professional investigation or any other matter which may affect their suitability for registration as a subscriber.
Subscription Fees
The fees for each Subscription are as set out on the Sites. Subscription fees are payable in advance. The applicable Subscription fees will be automatically charged to the subscriber’s payment device at regular intervals as described in relation to the chosen Subscription. Payments will be made using an online pay portal hosted by a third party payment processor [Stripe]. By providing WiredOn.ltd with their credit card number or other payment method, payment device and associated payment information, subscribers agree that WiredOn.ltd (and our third party payment processors) are authorised to immediately invoice and charge their account for all fees and charges due and payable to WiredOn.ltd under these Terms and Conditions and that no additional notice or consent is required.
From time to time, we may introduce new types of subscriptions and/or modify or stop offering an existing type of Subscription (or the fees for that Subscription). Subscribers who have already signed up to a 12 month subscription that we intend to modify and/or stop offering may remain on their existing Subscription terms until the expiry of that 12 month period, but will also be offered the opportunity to change to a new type of subscription or terminate their current subscription.
Subject to rights that cannot be waived under law, a Subscription fee will only be refunded where an application for Subscription is refused, in which case any Subscription fee already paid will be refunded less a $10 USD application fee. Subscribers can cancel their subscription at any time on a month-to-month basis.
A refund can only be provided back to the payment method and card used for the original charge. Where the Site that is relevant to a Subscription is unavailable for a period of more than a month, subscribers to that Subscription will be provided with a free extension of their Subscription for each full calendar month in which the Site is unavailable.
Ownership and Access Rights
The Sites, and their entire contents, features and functionality (including all information, software, text, displays, images, video and audio, and the design, selection and arrangement of those materials) (Content) are owned by WiredOn.ltd (or its licensors) and are protected by New Zealand and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
WiredOn.ltd grants users and subscribers a limited, non-exclusive, non-transferable and revocable licence to access the Sites, solely for personal non-commercial use, in accordance with the instructions on the Sites and as permitted under these Terms and Conditions.
Access to the Content through the Platform is personal to the user or subscriber. Users and subscribers must not share, reproduce, distribute, modify, create derivative works of, publicly display or perform, republish, download, store or transmit any of the Content except as permitted through the Sites and according to these Terms and Conditions. Subscribers must only use their accounts, rights of access to any Site, and the Content for lawful purposes in connection with their professional practice. Access or use of any Content for any commercial purpose is not permitted.
Users and subscribers agree that in using the Sites they will not:
We reserve the right, in our sole discretion, to deny or suspend use of the Sites and/or any Subscription where we consider that a user or subscriber (as applicable) poses a risk to the security or operation of any Site or any network or system underlying or connected to a Site.
- Submit false, incorrect or misleading information.
- Breach any national or international law.
- Breach any applicable professional, ethical, legal and other relevant obligations (including without limitation any law, regulation or code relating to personal and/or health information or data).
- Distribute viruses or other harmful computer code through any Site.
- Breach these Terms and Conditions.
We reserve the right, in our sole discretion, to deny or suspend use of the Sites and/or any Subscription where we consider that a user or subscriber (as applicable) poses a risk to the security or operation of any Site or any network or system underlying or connected to a Site.
Subscriber content
Where a subscriber provides material in any form including text, images, video and audio recording (Material) to WiredOn.ltd (including by uploading such Material to a Site), the subscriber grants us a non-exclusive, transferable, irrevocable and worldwide licence to share, reproduce, distribute, modify, create derivative works of, publicly display or perform, republish, download, store or transmit any of the Material for purposes relating to our business.
Termination
Subscriptions will automatically renew (either on a monthly basis or on a 12 monthly basis depending on the type of the Subscription) until they are terminated. Subscribers may terminate their Subscriptions at any time, for any reason by using the appropriate cancellation feature or by sending an email to [email protected].
We may suspend or terminate any subscriber’s rights under these Terms and Conditions, including their Account and access to the Sites, immediately by notice in writing if:
- they fail to make due payment of any amount owing to WiredOn.ltd and the amount remains owing for 14 days;
- they breach these Terms and Conditions;
- they no longer meet the requirements for Subscriptions; or
- they use a Site in any way that, in the reasonable opinion of WiredOn.ltd, is inappropriate, illegal or may adversely affect WiredOn.ltd’s reputation in any way.
User/subscriber generated content
If you have any concerns about content posted or uploaded to a Site by a user or subscriber, please email us at [email protected]. Subject to applicable law, we reserve the right to maintain, delete or destroy any such content at any time.
Liability and Disclaimers
While WiredOn.ltd takes all reasonable steps to ensure that content provided on the Sites is accurate and up to date, the Content is provided “as-is” and without warranties of any kind, whether express or implied, including all implied warranties of fitness for a particular purpose, non-infringement, completeness and accuracy. To the maximum extent permitted by law, WiredOn.ltd disclaims all liability to users, subscribers and any third party in relation to the use of the Sites and Content. In no event will WiredOn.ltd be liable for any indirect, special or consequential loss (including loss of revenue, profits, goodwill or data) under any theory of law to any user, subscriber or third party.
WiredOn.ltd is strictly a technology platform for informing and connecting Practitioners. None of the Content should be treated as health services or advice to the user or subscriber. Any Practitioners, guest speakers, mentors or others who users or subscribers interact with via a Site or on related platforms (whether live or recorded) are independent of WiredOn.ltd and, to the maximum extent permitted by law, we disclaim responsibility for any statements they make.
The benefits and materials provided as part of a Subscription may be provided in whole or in part via a third party website (e.g. where video streaming is required), and payment is made through a third party payment website. WiredOn.ltd does not guarantee that the Sites or connected third party websites will always be accessible, or that they will be error-free, free of any viruses or bugs or compatible with any other software or material. WiredOn.ltd will not be responsible for any delay, lack of availability or poor performance of a Site, or third party websites.
The Sites may link to other websites, internet locations or sources of information. WiredOn.ltd does not endorse or support the content of third-party links and is not responsible for the content of third-party websites. We will not be liable for any information, software or links found at any other website, internet location or source of information, any use of such information software or links, or for any acts or omissions of any such websites or their respective operators.
Indemnity
Each user and subscriber indemnifies, and will defend and hold harmless, WiredOn.ltd from and against all loss, damages, liabilities and costs (including legal and professional costs on a solicitor/client basis) in relation to any claim, action, demand or settlement resulting from, or alleged to result from, that user’s or subscriber’s use of a Site and/or breach of these Terms and Conditions.
Geography
These Terms and Conditions and any use of the Sites will be governed by the laws of New Zealand, without giving effect to the principles of conflict of laws. Users and subscribers agree to be bound by New Zealand law and to submit to the exclusive jurisdiction of the courts of New Zealand in connection with the interpretation or application of these Terms and Conditions.
WiredOn.ltd makes no representation that all materials available on or through the Sites are appropriate or available for use in locations outside New Zealand.
General
Users and/or subscribers may not assign, transfer or subcontract any rights or obligations under these Terms and Conditions without our prior written agreement. We may assign, transfer or subcontract any such rights or obligations to another entity without notice or agreement from users and/or subscribers.
No waiver by WiredOn.ltd of any term or condition set out in these Terms and Conditions will be deemed a further or continuing waiver of that or any other term or condition, and any failure by WiredOn.ltd to assert a right or provision under these Terms and Conditions will not constitute a waiver of that right or provision.
If any provision of these Terms and Conditions is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision will be struck out or read down to the minimum extent such that the remaining provisions of the Terms and Conditions will continue in full force and effect.
Subscribers agree that we may contact them using the contact details you provide when creating an Account, including email, or by electronic messenger service within one or more of the Sites. Delivery of any notice or communication from us is deemed effective at the time it is sent to a subscriber in one of the above ways, regardless of whether or when it is actually delivered. Subscribers are responsible for notifying us of any changes to their contact details and/or updating their Account details.
Privacy
WiredOn.ltd collects, retains and updates personal information about subscribers or users when it is provided directly to us (for example, in or with applications for Subscriptions, emails to us, user / subscriber generated content posted or uploaded to a Site and requests to be added to a mailing list). We may use this personal information for purposes connected with providing services via the Sites, including informing subscribers or people on a mailing list about developments on any Site or Subscription that we think they might be interested in (for example, where they ask to be notified that certain Subscriptions are available). Personal information will be retained until such time as we no longer need it for the purposes for which it was collected.
Some of the Sites may use “cookies” (small text files placed on your computer’s hard drive) which permit WiredOn.ltd (and/or third party hosts of any of the Sites) to record information including how many times a Site is visited by a user or computers within a user’s network, the number of pages of that Site that have been accessed and related information. Users may disable or turn off the cookies using their web browser at any time.
WiredOn.ltd may also collect users’ Internet Protocol (IP) address – the number that is assigned to a computer when it is used to access the internet. We use this IP address data, along with other non-personally identifiable data in aggregated forms to administer the Sites, determine the numbers of different visitors to the Sites, gather broad demographic data and to help us develop the services on the Sites.
Payment for access to the Subscriptions and services on the Sites is made via a third party provider and accordingly we do not receive any payment related information from Subscribers or other users (such as the details of any bank card used).
Subscribers and users are entitled to access and correct the personal information that WiredOn.ltd holds about them. Any such requests and requests to be removed from any mailing list or service should be emailed to [email protected].
Updated 22 December 2024